Warranty, Return & Exchange Policy
Warranty, Return & Exchange Policy
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THE POINT6 PROMISE
All Point6 socks are Guaranteed for Life.
SATISFACTION GUARANTEED.
At Point6, we thrive on your happiness. WE know that merino is the world’s best next to skin fabric, but we want YOU to know that too. All apparel and accessory products are fully warranted against manufacturing defects including materials and design with a Limited Lifetime Guarantee.
If your Point6 products fail due to a manufacturing defect, we will gladly exchange or replace your item, at our discretion over the life of your product.
If you have used your product for less than six months and are not satisfied with its fit or performance, you may return your item for an exchange or replacement.
For all exchanges or returns, click on the form below. Only one form is needed per customer request.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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Point6 Limited Lifetime Warranty covers:
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Satisfaction of performance of apparel products within first six months of use
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Manufacturing defects over product’s life
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Unexpected Wear, what is considered to be normal with proper use and maintenance
Point6 does not cover damage resulting from:
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Damage caused by accident
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Improper care(including moth/insect damage and improper washing)
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Negligence
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Excessive beyond normal wear and tear
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The natural breakdown of colors and materials over extended time and use
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Alterations, including embroidery, removed labels, and 3rd party tailoring
If you would like to submit a warranty claim, please click below to submit your request.
Tel: 01539 725817
email: info@sidas.co.uk